Refund policy

We accept returns within 14 days of delivery. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.

Refund process: Once we receive your return, we will inspect it and notify you of the approval or rejection of your refund. If approved, the refund will be processed within 5-7 business days.

Non-refundable items:

• Custom-made or personalized items.
• Digital goods.
• Items marked as "Final Sale".

Return shipping: Customers are responsible for return shipping costs. We recommend using a trackable shipping service.

To initiate a return, contact us at support@vlore.xyz.